Contact
A question about the marketplace, your account or an order? Here is how to reach us.
Operator of the marketplace
AdScaled, Pavel Alexander Kubík, Company ID 23422637, Dukelských Hrdinů 289, 417 42 Krupka, Czech Republic. We answer in Czech and English.
Questions about products and orders
Goods are sold and shipped by the individual shops. Every shop page lists the seller's contact e-mail, and on a product page you can ask the seller a question (you need an account with a verified e-mail). For an order, write to the shop that handles it and include the order number.
Help from the Pip assistant
The Pip assistant (button in the bottom right corner) answers common questions and has a support form. After sending it you get a ticket number and a confirmation e-mail; we usually reply within one business day.
Want to sell?
You can open a shop yourself on the Start selling page. For anything else, write to the e-mail address above.